The Customer Experience Training

Our DNA is as a consumer company - for that individual customer who's voting thumbs up or thumbs down. That's who we think about. And we think that our job is to take responsibility for the complete user experience. And if it's not up to par, it's our fault, plain and simply. - Steve Jobs

  • Date Posted

    October 14, 2015

  • Duration

    To be completed within 16 days

  • ID

    MTI 109

PRICE

$99

The Customer Experience Training

The Customer Experience Training Certification Program is available on online study for any person at any time. However, it’s available “in-class” only for businesses, group of employees, members of a corporation or an organization.


The Customer Experience Training Certification Program

The Customer Experience Training is very underestimated and neglected by most businesses and organizations not because they never heard of it but because they focus more on The Costumer Service Training. At The MindTech Institute we often advice or clients during our business consulting services to include The Customer Experience Training along with The Costumer Service Training for their employees to enhance their skills in almost every area related to customer services and customer loyalty.

The Customer Experience Training Certification Program focuses on empowering the employees to deliver a great experience every time they encounter customers; this training focuses on two primary key drivers, developing more awareness about creating the customer satisfaction and producing the WOW experience effect leading to loyalty.

The Customer Experience Training Certification Program is designed based on the most effective techniques such as business psychology, social science, behavioral science and Neuro Linguistic Programming to achieve the best outcomes.

You will also receive a certificate upon finishing this training.

The duration of the Customer Experience Online Training is depending on the individual but must be completed within 16 days upon signing up.

This online training contains reading text and images.

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