Customer Experience Training

– Full Certification Course –

Our Customer Experience Training is available in-class study (workshop) as well as online study for any person at any time. However, it’s available “in-class” only for businesses, group of employees, members of a corporation or an organization.

Customer Experience Training

This training certification is very underestimated and neglected by most businesses and organizations not because they never heard of it but because they focus more on The Costumer Service Training and forgetting the next step after customer service which is the customer service experience. Every person is a customer and every customer has their own buying and satisfaction strategies, but what makes a customer becoming a valuable customer is a “return customer”, and the best return customers are those who refer other customers to your business too! However, to be able to achieve such perfect customer satisfaction, you need to provide your customers with the perfect “WOW Experience” and this is where this course comes to save the day.

At The MindTech Institute we often advice or clients during our business consulting services to include our Online Courses in Customer Experience Training along with The Costumer Service Training for their employees as a bundle package to enhance their skills in almost every area related to customer services and customer loyalty.

This course focuses on empowering the employees to deliver a great experience every time they encounter customers; this training focuses on two primary key drivers, developing more awareness about creating the customer satisfaction and producing the WOW experience effect leading to loyalty.

What makes this course so powerful is because it’s designed based on the most effective techniques such as business psychology, social & behavioral science and Neuro-Linguistic Programming NLP. A unique well designed combination of the latest business skills and techniques aimed for your business to achieve the best outcomes.

You can take advantage of our online training which allows you to study the whole course totally online. Our online courses are delivered online through a top user-friendly online learning management system.

This training In-Class (Workshop) duration is 1 days

The duration of this training Online Training is depending on the individual but must be completed within 14 days upon enrollment.

The online training contains reading text, images, audio and video.