Customer Service – Handling Customers Training

Customers may forget what you said but they'll never forget how you made them feel. - Unknown

  • Date Posted

    October 22, 2015

  • Duration

    To be completed within 16 days

  • ID

    MTI 102

PRICE

$299

Customer Service – Handling Customers Training

The customer Service – Handling Customers Training Certification is available on online study for any person at any time. However, it’s available “in-class” only for businesses, group of employees, members of a corporation or an organization.


The Customer Service – Handling Customers Training Certification Program

Great costumer service is one of the most important keys to determine the success of your business or job, especially in today’s competitive and fast changing market place.

The customer service Training will teach you skills and techniques for serving external and internal customers more effectively with customer servicing skills and knowledge essential for dealing with complaints and difficult situations whilst maintaining a strong focus on customer satisfaction and the customer experience. The MindTech Institute’s customer service program will enhance the participants’ ability to handle interactions with customers and ensure that they have the confidence to enable them to implement the best customer service techniques, delivering customer satisfaction whilst developing customer loyalty.

It’s considered by all companies and businesses we have worked with and applied this training within their customer service training and management that this is the best customer service – handling customers training you can have for customer service and the best professional way of handling customers including what is considered “difficult costumers”.

Our Customer Service – Handling Customers Training Program works best for individuals who are in the customer service area of work and sales or want to be certified for promotions etc., organizations and businesses who want to train their staff for a greater customer service for greater outcomes and increase their revenues through more professional costumer service practices.

Lots of techniques and knowledge in the field of customer service – handling costumers and communication will be covered in this course.

This Customer Service – Handling Customers Training Program is designed based on the most effective techniques such as business psychology, behavioral science and Neuro Linguistic Programming NLP.

You will also receive a certificate upon finishing this training.

The duration of the Personal Effectiveness Online Training is depending on the individual but must be completed within 16 days upon signing up.

This online training contains reading text, images and audio.

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